Returns & Exchanges

Our Promise

We want you to love your Voranexial cap. If you're not completely satisfied, we accept returns within 30 days of delivery for a full refund or exchange.

How to Return

1. Email us at customersupport@voranexial.top with your order number
2. We'll send you a prepaid return label
3. Pack the item securely in its original packaging
4. Drop it off at any post office
5. Refunds are processed within 5-7 business days of receipt

Conditions

• Items must be unworn and in original condition
• Original tags must be attached
• Sale items are final sale (no returns)
• Custom or personalized items cannot be returned